Your Privacy & Security

Australia Post is committed to keeping your trust by protecting and securing your personal information.
We employ appropriate technical, administrative and physical procedures to protect personal information from unauthorised access, disclosure, loss, misuse or alteration.

Australia Post protects your personal information by complying with industry best-practice standards, including:

• AS 8015-2005 Corporate governance of information and communication technology
• AS/NZS ISO/IEC 17799:2001 Information technology: Code of practice for information security
  Management
• AS/NZS 7799.2:2003 Information security management - Part 2: Specification for information security management systems
• AS/NZS 4360:2004 Risk Management.

Web site security and privacy

We understand that you may be concerned about the confidentiality and security of the personal information we collect from you online. Accordingly, we have systems in place to ensure our online dealings with you are as secure and confidential as your dealings with us in person, or on the telephone.

In those instances where we secure your personal information in transit to us and upon receipt, we use the industry standard encryption software, Secured Socket Layer (SSL) 128 bit encryption. The URL in your browser will change to “HTTPS” instead of “HTTP” when this security feature is invoked. Your browser may also display a lock symbol on its bottom task bar line to indicate this secure transmission is in place.

For further information please refer to our Privacy Statement.